PROJECT START: 2014

PRODUCT INFORMATION CARD

DESIGN KITCHEN AND BATHROOMS

BOFFI

PRODUCT INFORMATION CARD

CERTIFICATION SYSTEM
PRODUCTS LIKE ART WORKS
INNOVATION FOR CUSTOMER CARE

ALWAYS ATTENTIVE TO CUSTOMER CARE AND TO A SUSTAINABLE PLANET, WE INTRODUCED THE BOFFI DIGITAL CARD IN 2014: A SYSTEM THAT REPLACES THE USE OF OF PAPER FOR ASSEMBLY INSTRUCTIONS, MAINTENANCE AND GUARANTEE CARDS WITH A DIGITAL CARD THAT ALLOWS DATA COLLECTION AND CUSTOMER FEEDBACK ESTABLISHING A POWERFUL CRM TOOL.

ACTIVITY DETAILS

PRODUCT INFORMATION CARD

SEE MORE SERVICES

  • Development of the frontend of the website with user access to product information
  • Integration with the management system and the warehouse
  • Association between cards and every single product
  • Development of questionnaires forwarded to the final customer
  • Collection of customer data
  • Feedback collection Reporting